Cerillion announced the general availability of Cerillion 26.2 on November 4, 2026, adding AI capabilities to its pre-integrated BSS/OSS Suite for communications service providers. The release spans customer care, service configuration, competitor-aware package design and churn prediction. The additions reach across work usually divided among support, product and retention teams. They sit inside the pre-integrated suite, alongside the catalogue, promotions and configuration workflows they are…
Cerillion 26.2 Extends AI From Customer Care to Churn Prediction
Cerillion announced the general availability of Cerillion 26.2 on November 4, 2026, adding AI capabilities to its pre-integrated BSS/OSS Suite for communications service providers. The release spans customer care, service configuration, competitor-aware package design and churn prediction. The additions reach…

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